# Product Support Specialist, Eastern/Central Time at Linear

- Company: Linear
- What the company does: Purpose-built for planning and building products with AI agents. Backed by Accel, Index and Sequoia.
- Company website: http://www.linear.app
- Type: Startups (AI role)
- Level: Mid level
- Location: North America
- Work setup: Remote
- Pay: $95K to $135K base salary per year (USD)
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://jobs.ashbyhq.com/linear/b4df9dbe-618e-4a3b-874c-c9abf87ca5c0?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/linear-product-support-specialist-eastern-central-time/

## About the role

Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile)
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role
- Based in U.S. or Canada Eastern or Central Time only

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/linear-product-support-specialist-eastern-central-time/