# Head of Customer Marketing at Listen Labs

- Company: Listen Labs
- What the company does: Customer research conducted, analyzed, and summarized by AI. Backed by Sequoia, AI Grant and Pear VC.
- Company website: https://listenlabs.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Francisco, New York
- Work setup: On-site
- Posted: 2026-07-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/listenlabs/52bc5698-8fe7-4970-8f63-af2a787a0453
- Page: https://www.1752.vc/careers/jobs/listen-labs-head-of-customer-marketing/

## About the role

Own and grow Listen’s customer community across our key personas. Create a community experience that feels genuinely valuable to members through events, networking opportunities, peer learning, and thoughtful programming.

## What they're looking for

- You are exceptional with customers: warm, energetic, polished, and naturally relationship-driven
- You know how to make a community feel alive, useful, and worth coming back to
- You are excited by the idea of helping customers become speakers, hosts, references, storytellers, and champions in ways that feel authentic
- You have experience in B2B SaaS and understand how customer advocacy can influence trust, credibility, pipeline, sales cycles, and expansion
- You are comfortable operating as a senior IC in an early-stage environment. You are scrappy, fast, and organized enough to take a new function from zero to one
- You care deeply about experience design. The small details that make customers feel seen, valued, and excited to participate

Tags: Marketing