# Support Engineer – Tier 1 (Salesforce Certified) at Litify

- Company: Litify
- What the company does: Turn legal operations into impact with our all-in-one legal software. Native AI workflows handle complex legal work so your firm or legal department can scale. Backed by Bessemer.
- Company website: https://www.litify.com/
- Type: Startups
- Level: Mid level
- Location: Anywhere, USA
- Work setup: On-site
- Pay: $75K to $80K base salary per year (USD)
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/litify/jobs/8146242
- Page: https://www.1752.vc/careers/jobs/litify-support-engineer-tier-1-salesforce-certified/

## About the role

Litify is built on the best-in-class Salesforce Platform and we’re seeking to welcome a new Support Engineer (Tier 1) to be an integral part of our expanding Customer Success team.

## What they're looking for

- 1-3 years of technical customer facing experience (preferably in the SaaS space)
- 1-3 years of experience working in Salesforce and Salesforce certifications such as ADM-201
- A love of solving puzzles, troubleshooting, problem-solving, and learning something new every day
- Experience working with a ticketing system (preferably Atlassian Jira and Service Cloud)
- Excellent judgment, analytical thinking, and attention to detail
- Superb time management and organizational skills

Tags: Customer Success