# Technical Account Manager at LiveKit

- Company: LiveKit
- What the company does: Backed by Index and Redpoint.
- Company website: http://livekit.io/
- Type: Startups
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Pay: $170K to $200K base salary per year (USD)
- Posted: 2026-07-01
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/livekit/b4f90b85-72e2-4b75-86ff-1617a5868c92
- Page: https://www.1752.vc/careers/jobs/livekit-technical-account-manager/

## About the role

Own the technical relationship and long-term outcome for a portfolio of strategic accounts, typically the most sophisticated voice AI and real-time engineering teams in our customer base. Drive architecture reviews and design consultations to understand each customer's deployment, model their growth trajectory, and steer them toward what will scale.

## What they're looking for

- 8+ years in technical, customer-facing roles such as TAM, Solutions Architect, Sales Engineer, or a senior engineering role with heavy customer exposure
- A track record as the trusted technical voice for engineering customers. Engineering teams have leaned on your judgment when the path forward wasn't clear
- Fluent in developer-platform fundamentals like APIs, SDKs, frameworks, and deployment patterns. You don't write code day-to-day, but you can hold your own in technical conversations with engineers
- Familiarity with real-time, distributed, or developer-platform systems. Enough to understand the technical challenges customers face at scale, even if you haven't shipped them yourself
- Comfortable owning a portfolio with a proactive system for tracking customer health, not just reacting to fires
- You communicate with precision in writing and in person, with engineers and executives. You don't soften a recommendation when the customer needs to hear it straight

Tags: S&M