# Senior Account Manager, SaaS at Loadsmart

- Company: Loadsmart
- What the company does: AI-native TMS logistics platform: TMS, dock scheduling, and yard management. Freight Experts step in on exceptions.
- Company website: https://loadsmart.com
- Type: Startups
- Level: Senior
- Location: Chicago
- Work setup: On-site
- Pay: $80K to $101K base salary per year (USD)
- Posted: 2026-08-21
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/loadsmart/f2c454b8-1eaa-4a6e-ab16-6fd695e4e829
- Page: https://www.1752.vc/careers/jobs/loadsmart-senior-account-manager-saas/

## About the role

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

## What they're looking for

- 5+ years of experience as an Account Manager or Customer Success Manager for SaaS products
- 3+ years of experience working within SaaS
- Proven track record of working in a customer-facing role
- Excellent English language skills
- Strong communication skills, both written and verbal, to effectively understand and communicate customer expectations
- Customer-oriented: genuine interest in the customer’s business and in what the customer communicates, needs, and expects

Tags: Customer Success