# Business Operations Manager at Lob

- Company: Lob
- What the company does: Backed by a16z and Y Combinator.
- Company website: http://lob.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: On-site
- Pay: $153K to $170K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: http://www.lob.com/careers/apply?gh_jid=8164681
- Page: https://www.1752.vc/careers/jobs/lob-business-operations-manager/

## About the role

At Lob, you'll own the cross-functional programs that make or break how the company actually runs — the initiatives that span Finance, Product, Engineering, Legal, our Print & Delivery Network, and Go-to-Market, and that stall when no single person is accountable for finishing them.

## What they're looking for

- Own Program Execution: Run three to five concurrent cross-functional programs at once, each with a defined end state, a published status, named dependency owners, and a target completion date
- Drive Outcomes Across Teams: Push programs to completion through Product, Engineering, Legal, Security, Partner Operations, Solutions, and Go-to-Market — and escalate with judgment when a dependency stalls
- Diagnose & Redesign Workflows: Identify operational workflows spanning multiple teams and systems, quantify the cost of the current state, and design and implement the consolidated or automated replacement
- Deliver the Analysis: Produce the analysis behind program decisions using Lob's data and reporting stack and available AI tooling
- Hand Off What You Build: Document each program on completion and transition it to a permanent owner outside this role, with a metric that survives the handoff
- Communicate to Leadership: Prepare and deliver program reviews and status updates for the leadership team, including recommendations and the reasoning behind them

Tags: Finance