# Partner Operations Manager at Lob

- Company: Lob
- What the company does: Backed by a16z and Y Combinator.
- Company website: http://lob.com
- Type: Startups
- Level: Principal and up
- Location: United States
- Work setup: On-site
- Pay: $103K to $113K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: http://www.lob.com/careers/apply?gh_jid=8279364&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/lob-partner-operations-manager/

## About the role

As the Print Operations Manager, you’ll own day-to-day management of a group of commercial print partners in Lob’s Print Delivery Network (PDN), the network that manufactures and mails every piece sent through Lob’s APIs. A typical week means running partner scorecards, digging into on-time delivery and quality data, and driving corrective action when a partner misses SLA. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Manage an assigned group of PDN partners on performance, capacity, cost, and contract compliance, running weekly scorecards and quarterly business reviews
- Enforce the Lob Paper Program and substrate specs, and hold partners to PostalIQ go-live benchmarks as PostalIQ expands across the network
- Within 6 months, own the scorecards and weekly operating cadence for your partners, complete full partner invoice audits independently, and ship at least one AI-driven workflow that removes recurring manual work
- Within 12 months, own capacity forecasting for your partners through peak season, qualify and onboard new flex partners, and have PostalIQ presort readiness in place across your partner group
- 5+ years of hands-on experience managing commercial printers or contract manufacturers
- Working knowledge of print production and mail: offset vs. inkjet, finishing and inserting, substrates (basis weight, cwt pricing), PDF/X and GRACoL, and USPS presort, automation discounts, IMb, and NCOA/PAF

Tags: Partner Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/lob-partner-operations-manager/