# Manager, Customer Success (Bellevue, WA / Chicago, IL) at Logicgate

- Company: Logicgate
- What the company does: LogicGate is the leading AI-powered GRC platform with 30+ applications for enterprise risk, third-party risk, cyber risk, and compliance management. Get a demo today. Backed by Techstars.
- Company website: https://logicgate.com
- Type: Startups
- Level: Senior
- Location: Chicago, IL OR Bellevue, WA
- Work setup: On-site
- Pay: $115K to $140K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://job-boards.greenhouse.io/logicgate/jobs/4736903005
- Page: https://www.1752.vc/careers/jobs/logicgate-manager-customer-success-bellevue-wa-chicago-il/

## About the role

As the Manager of Customer Success, you will act as a force multiplier for a high-performing team, driving engagement and reinforcing a culture of accountability. While balancing people leadership with strategic oversight of a client portfolio, you will coach your team to master complex enterprise renewals, mitigate churn risks, and help our clients maximize business value through our leading AI GRC platform, Risk Cloud.

## What they're looking for

- Professional Experience: 5+ years of experience in customer success, account management, or an enterprise client-facing role within the B2B SaaS ecosystem
- Leadership Track Record: 2+ years of formal people management or dedicated team leadership experience with direct accountability for team-level retention, forecasting, and coaching outcomes
- Configurable SaaS Experience: Experience working within a highly configurable low-code/no-code SaaS environment serving risk, compliance, or security practitioners
- Coaching Mastery: Demonstrated ability and passion for developing individual contributors and driving results through regular feedback, career pathing, and effective performance management
- Stakeholder Navigation: Exceptional communication and presentation skills, with a proven ability to collaborate cross-functionally across Sales, Product, and Services to manage multi-stakeholder enterprise risks
- Enterprise Focus: Deep knowledge and experience working with the world’s largest companies to deliver outcomes and drive success for their business,

Tags: Customer Success