# Customer Success Manager at LogRocket

- Company: LogRocket
- What the company does: LogRocket helps you understand problems affecting your users, so that you can get back to building great software. Backed by Battery.
- Company website: https://logrocket.com/
- Type: Startups
- Level: Senior
- Location: Boston or NYC
- Work setup: Hybrid
- Pay: $105K to $175K base salary per year (USD)
- Posted: 2026-09-30
- Apply by: 2026-11-14
- Apply: https://jobs.lever.co/logrocket/c7acca26-e20c-4d4b-bf7b-470ab6c2a58f?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/logrocket-customer-success-manager/

## About the role

Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 1-2+ years experience in product management and/or data analytics role
- Experience with customer support, technical customer support, or solution engineering desired
- Experience in building and/or supporting customer retention, churn, and upsells
- Ability to work with key champions, build relationships and uncover potential areas of expansion
- Self-learner and self-starter, able to become a product expert and customer advocate
- Strong organizational skills and detail-oriented skills needed

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/logrocket-customer-success-manager/