# Solution Engineer at Logz.io

- Company: Logz.io
- What the company does: Stop chasing alerts. Logz.io's AI-powered observability platform unifies logs, metrics, and traces to cut MTTR, automate root cause analysis, and get ahead of issues before they impact users. Backed by General Catalyst.
- Company website: https://logz.io/
- Type: Startups
- Level: Mid level
- Location: Boston, MA
- Work setup: Hybrid
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://jobs.lever.co/logz/35b7e1d1-19a8-4331-83f5-6451aeeaa72b?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/logz-io-solution-engineer/

## About the role

Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution. Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience: 2+ years of experience as a solution engineer, technical account manager (TAM), or DevOps engineer with strong customer-facing capabilities
- Domain Expertise: Extensive hands-on technical experience in SaaS infrastructure, cloud architectures (AWS/Azure/GCP), observability solutions (log management, APM, tracing, and OpenTelemetry), and agentic solutions
- Technical Communication: Strong customer-facing engineering skills—expert at training engineering teams, whiteboarding complex cloud topologies, resolving technical roadblocks, and translating deep-tech architectures into clear business value
- Language Skills: Exceptional written and verbal professional communication skills in English
- Mindset: Driven, self-starter technical professional with a passion for problem-solving and a desire to constantly push boundaries in AI and observability technology
- Education: BA/BSc degree in Computer Science, Software Engineering, or equivalent deep technical experience.f you’re excited to make an impact, take ownership, and help shape the future of AI-powered observability, we’d love to meet you

Tags: Sales Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/logz-io-solution-engineer/