# Forward Deployed Product Manager at Lorikeet

- Company: Lorikeet
- What the company does: Lorikeet provides AI customer support. Lorikeet offers its customers responsive, personalized, and effective support as table stakes. Backed by AirTree Ventures.
- Company website: https://lorikeetcx.ai
- Type: Startups
- Level: Senior
- Location: New York City (US-Onsite)
- Work setup: On-site
- Posted: 2026-10-25
- Apply by: 2026-12-09
- Apply: https://jobs.ashbyhq.com/Lorikeet/fe8203b0-447b-41ca-aad2-5eef39640f97?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/lorikeet-forward-deployed-product-manager-2/

## About the role

Our customers bring us their support teams’ hardest problems, like a stolen card, a disputed payment or a patient asking about their prescription, in highly regulated environments and at volumes where small mistakes are expensive. Lorikeet's Concierge handles the full lifecycle of customer interactions across channels and systems, following each customer's policies and knowing when to tag in a human. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Have 2+ years of owning customer outcomes, whether in account management, customer success, consulting, implementation, product or operations. Your title matters less than whether you were accountable for the result
- Have earned the trust of senior customer leaders and grown those accounts over time
- Have worked at a startup or scale-up and enjoy building the process while you’re running it
- Have built things with AI yourself, and can talk honestly about what worked and what didn’t
- Can dig into API docs, conversation logs and usage data to figure out what’s going wrong, without waiting for someone else to find the answer
- Have helped customers or colleagues get real value from a complex product, not just learn where the buttons are

Tags: Forward Deployed Engineering (FDE)

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/lorikeet-forward-deployed-product-manager-2/