# Senior Forward Deployed Product Manager at Lorikeet

- Company: Lorikeet
- What the company does: Lorikeet provides AI customer support. Lorikeet offers its customers responsive, personalized, and effective support as table stakes. Backed by AirTree Ventures.
- Company website: https://lorikeetcx.ai
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Posted: 2026-10-25
- Apply by: 2026-12-09
- Apply: https://jobs.ashbyhq.com/Lorikeet/fdd30368-c3a4-4431-91a8-5ebe30f1ec99?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/lorikeet-senior-forward-deployed-product-manager-2/

## About the role

Our largest customers bring us their support teams’ hardest problems, like a stolen card, a disputed payment or a patient asking about their prescription, in highly regulated environments and at volumes where small mistakes are expensive. Lorikeet's Concierge handles the full lifecycle of customer interactions across channels and systems, following each customer's policies and knowing when to tag in a human. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Have 6+ years of owning high-stakes customer outcomes, whether in account leadership, product, consulting, a forward-deployed role or as a founder. Your title matters less than whether you were accountable for the result
- Have built trusted relationships with executives at enterprise customers, and grown those accounts through renewals and expansions
- Have worked at a startup or scale-up and enjoy building the process while you’re running it
- Have built things with AI yourself, and can talk honestly about what worked and what didn’t
- Can dig into API docs, conversation logs and usage data to figure out what’s going wrong, without waiting for someone else to find the answer
- Have made the team around you better, whether by managing people or by building the systems they rely on

Tags: Forward Deployed Engineering (FDE)

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/lorikeet-senior-forward-deployed-product-manager-2/