# Technical Support Lead at LotusFlare

- Company: LotusFlare
- What the company does: Backed by GV.
- Company website: https://lotusflare.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2025-12-26
- Apply by: 2026-10-12
- Apply: https://careers.lotusflare.com/jobs/519249-technical-support-lead
- Page: https://www.1752.vc/careers/jobs/lotusflare-technical-support-lead/

## About the role

Prior experience supporting B2B2C products , with a strong understanding of associated challenges and operational considerations. Hands-on experience with cloud-native platforms such as AWS, Azure, or GCP, along with virtualization technologies.

## What they're looking for

- Bachelor’s or Master’s degree in Science/Engineering, or significant equivalent industry experience
- 8+ years of experience in technical support or a similar customer-facing technical role
- Strong understanding of application architecture, APIs, and distributed systems
- Experience with API troubleshooting tools , error handling, and request/response analysis
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders
- Experience working with AWS, Azure, or GCP and virtualization technologies