# Product Experience Team Lead at Lovable

- Company: Lovable
- What the company does: Backed by Accel.
- Type: Startups (AI role)
- Level: Senior
- Location: Boston
- Work setup: Remote
- Posted: 2026-03-30
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/lovable/84f8b1ba-1b6c-4ee8-a822-f2f2ba095bef
- Page: https://www.1752.vc/careers/jobs/lovable-product-experience-team-lead/

## About the role

Lead the Boston hub: Set the culture, hire and develop a team of specialists, and own day-to-day quality across onboarding, coaching, and performance to ensure world-class support across US time zones. Build the campus pipeline: Forge active relationships with MIT, Harvard, and other Boston-area universities to recruit great talent.

## What they're looking for

- Customer-obsessed: You have 3+ years in B2C or B2B support or a customer-facing role. You know what great looks like and you hold the bar high
- Boston Expert: You have deep roots in the Boston tech and university ecosystem, whether through school (MIT, Harvard, or similar), work, or community. You have a network you can tap into from day one
- Operationally rigorous: You build systems, not just teams. You default to process, schedules, and metrics. You have run something where quality depended on your ability to keep a complex operation running smoothly
- Crystal-clear communicator: Warm, precise, and direct, whether coaching a new hire, running a feedback session, or representing Lovable at a campus event
- Bonus: Experience with campus recruiting or managing student and intern programs

Tags: EPD