# Customer Success Manager, Industrials at Lumafield

- Company: Lumafield
- What the company does: The Quality Command Center for Manufacturing. Backed by Kleiner Perkins, IVP and Lux.
- Company website: https://www.lumafield.com/
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Posted: 2026-08-10
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/lumafield/4ca92f5d-8d51-40ba-823e-abfab475240a
- Page: https://www.1752.vc/careers/jobs/lumafield-customer-success-manager-industrials/

## About the role

Lumafield is looking to bring on a Customer Success Manager (CSM) to partner closely with their customers, champion their needs internally, and manage accounts to achieve business outcomes and revenue growth.

## What they're looking for

- B.S. degree in Engineering
- 8+ years of working experience, which should include technical experience in engineering or manufacturing, and client facing experience, such as in consulting, or program management
- Passionate about Lean, process improvement, quality, and bringing technology into manufacturing
- Excellent verbal and written communication that flexes to be effective across levels of an organization
- Commercial business exposure and interest, including understanding of budget cycles and planning
- Ability to independently create and deliver executive level presentations

Tags: Customer Success