# IT Specialist Intern at Lumilens

- Company: Lumilens
- What the company does: Backed by Redpoint.
- Company website: https://lumilens.com/
- Type: Startups
- Level: Internship
- Location: San Jose
- Work setup: On-site
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://jobs.ashbyhq.com/lumilens/885efe23-c892-486e-8bb4-52070169b7a4
- Page: https://www.1752.vc/careers/jobs/lumilens-it-specialist-intern/

## About the role

Serve as a first point of contact for T1 and T2 Helpdesk support, triaging and resolving end-user tickets across macOS, Windows, and Linux environments. Assist with device imaging, configuration, and deployment for new hire onboarding using MDM platforms such as Jamf, and Intune.

## What they're looking for

- Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field
- Foundational understanding of operating systems including macOS, Windows, or Linux, coursework or personal experience counts
- Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP
- Strong communication and interpersonal skills, with the ability to support a diverse, non-technical user base with patience and empathy
- Eagerness to learn, take initiative on Helpdesk tasks, and collaborate effectively with full-time IT team members
- Prior Helpdesk, IT support, or customer-facing technical support experience through an internship, part-time role, volunteer experience, or similar hands-on environment

Tags: IT