# Director, Trust & Safety at Lyft

- Company: Lyft
- What the company does: Backed by a16z and Founders Fund.
- Type: Startups
- Level: Principal and up
- Location: New York, NY; San Francisco, CA
- Work setup: On-site
- Pay: $203K to $254K base salary per year (USD)
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://app.careerpuck.com/job-board/lyft/job/8782314002?gh_jid=8782314002
- Page: https://www.1752.vc/careers/jobs/lyft-director-trust-and-safety/

## About the role

We are looking for an experienced safety leader with deep Trust & Safety experience to help turn Lyft’s Trust & Safety strategy into impact at scale, with the final shape of this role informed by the strengths of the leader we bring on. This is a highly visible leadership role within Lyft’s Safety & Customer Care organization. You will report to the Senior Director and General Manager of Trust & Safety and sit on the Trust & Safety leadership team.

## What they're looking for

- 10+ years of relevant professional experience, with significant experience in Trust & Safety, safety, risk, integrity, customer operations, platform operations, or another closely related field
- Deep, direct experience leading at least two Trust & Safety functions (e.g. product and policy, policy and operations, operations and programs) at scale is required
- Experience leading Trust & Safety at a scaled consumer technology, marketplace, mobility, social, sharing-economy, or other platform business
- 5+ years of significant people leadership experience, including demonstrated success managing individual contributors, managers or senior leaders, and leaders of leaders
- Demonstrated experience owning significant budgets and making strategic tradeoffs
- Experience building scalable operating models, processes, governance mechanisms, and performance-management systems

Tags: Executive