# Operations Associate at Lyft

- Company: Lyft
- What the company does: Backed by a16z and Founders Fund.
- Type: Startups
- Level: Associate
- Location: Cleveland, OH
- Work setup: On-site
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://app.careerpuck.com/job-board/lyft/job/8780060002?gh_jid=8780060002
- Page: https://www.1752.vc/careers/jobs/lyft-operations-associate/

## About the role

Flexdrive, a subsidiary of Lyft provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Cleveland team full-time. Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead.

## What they're looking for

- 1+ year of experience in an in-person customer service role like retail, technical support or hospitality
- Familiarity with the Cleveland area
- Impeccable customer service and problem-solving skills
- Excellent, clear verbal and written communication skills
- What should come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance
- Team Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM

Tags: AV & Fleet Operations