# Customer Success Manager I at Lyra

- Company: Lyra
- What the company does: Lyra is your partner in building a culture that celebrates mental well-being. Learn more about how to partner with Lyra and transform workforce mental health. Backed by Greylock and IVP.
- Company website: https://www.lyrahealth.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $85K to $117K base salary per year (USD)
- Posted: 2026-11-06
- Apply by: 2026-12-21
- Apply: https://jobs.lever.co/lyrahealth/22d7731a-cd88-4309-b86b-8e0507293ede?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/lyra-customer-success-manager-i/

## About the role

Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships and delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer; you are passionate about making a difference, comfortable with ambiguity, and are naturally collaborative. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in customer success or a related field, ideally within HR, employee benefits, or healthcare
- Experience managing employer accounts with headcounts within the 1,000-5,000 range (or similar mid-market complexity)
- Demonstrated ability to operate effectively in fast-paced environments and navigate ambiguity with autonomy
- Strong commercial acumen with direct experience managing renewals and driving customer utilization metrics
- Excellent verbal and written communication skills, with a track record of gaining trust quickly and using data storytelling to influence stakeholders
- Ability to leverage AI and software tools to automate tasks, optimize workflows, and drive operational efficiency

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/lyra-customer-success-manager-i/