# Senior Group Manager, Customer Success at Lyra

- Company: Lyra
- What the company does: Lyra is your partner in building a culture that celebrates mental well-being. Learn more about how to partner with Lyra and transform workforce mental health. Backed by Greylock and IVP.
- Company website: https://www.lyrahealth.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $134K to $184K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://jobs.lever.co/lyrahealth/d02ab3ba-0a01-4e21-bc53-580b5024ec7b?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/lyra-senior-group-manager-customer-success/

## About the role

Lyra Health is looking for a Senior Group Manager who is energized by engaging with customers, building relationships, and delivering results. Reporting to the Director of Customer Success, you will lead a subset of the team. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer, passionate about making a difference, comfortable with ambiguity, and are naturally collaborative. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years of work experience in a high-growth, fast-paced environment, experience leading Customer Success or similar teams is preferred
- 5+ years of management experience
- Experience in employer-sponsored health benefits space required
- Ability to effectively organize and manage multiple company initiatives and proven ability to positively influence peers
- Excellent listening and communication skills both verbal and written, with an emphasis on quickly gaining trust, can build relationships at all organizational levels both externally and internally. Ability to communicate effectively with senior management
- Experience with tools such as Salesforce and Tableau. Experience with Gainsight is a plus

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/lyra-senior-group-manager-customer-success/