# Customer Success Engineer, Enterprise at Manifest

- Company: Manifest
- What the company does: Manifest is an AI powered time, cost and tool visibility platform for agencies, replacing manual timesheets with automatic tracking and intelligent reporting, helping you measure true productivity and profitability across your agency. Backed by Antler.
- Company website: https://gomanifest.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $158K to $170K base salary per year (USD)
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://job-boards.greenhouse.io/manifest/jobs/4393276009
- Page: https://www.1752.vc/careers/jobs/manifest-customer-success-engineer-enterprise/

## About the role

As a Customer Success Engineer at Manifest Cyber, you will own the post-sale relationship for a portfolio of large enterprise and government customers, ensuring they realize measurable value from the Manifest platform from onboarding through renewal and expansion.

## What they're looking for

- 5+ years of experience in a customer success, account management, or similar customer-facing role, ideally supporting large enterprise customers with complex, multi-stakeholder relationships
- Experience supporting U.S. government customers, particularly within the federal civilian sector, including familiarity with how government agencies evaluate, procure, and operationalize software
- Strong track record in cybersecurity and/or SaaS customer success, including driving adoption, managing renewals, and reducing churn
- Technical skills:
- Comfort working with technical systems and data, including relational databases, REST APIs, and JSON schemas, with the ability to read and troubleshoot at a working technical level
- Ability to write basic scripts (e.g., Python, shell, or similar) to investigate issues, automate small tasks, or support reporting

Tags: Customer Success