# Remote Technical Support at Mashgin

- Company: Mashgin
- What the company does: Powering billions of transactions for thousands of retailers, we're the only patented 3D AI checkout. Just place items and our AI does the rest in 0.5 seconds. Backed by NEA and Y Combinator.
- Company website: https://www.mashgin.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-01-28
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/mashgin/4beb7212-bb9e-4c23-8a43-fb8d2dc35f1f
- Page: https://www.1752.vc/careers/jobs/mashgin-remote-technical-support/

## About the role

Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.

## What they're looking for

- Bachelor’s Degree (or equivalent experience)
- Self-starter who is comfortable getting the job done without much assistance
- Relentlessly resourceful, always thinking outside the box to solve complex problems
- Strong communication skills
- Prior IT Helpdesk experience

Tags: Customer Support & Field Support