# Director PM, Payments & Client Success at Maven

- Company: Maven
- What the company does: Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.
- Company website: https://www.mavenclinic.com/
- Type: Startups
- Level: Principal and up
- Location: San Francisco, CA; Remote, US
- Work setup: Remote
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/mavenclinic/jobs/8881954002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/maven-director-pm-payments-and-client-success/

## About the role

This role is responsible for Maven’s end-to-end benefits and payments platform, including eligibility and enrollments. Maven’s benefits products should be easy to use for members, providers and employers. You will work closely with Engineering and Design teams, as well as with Maven’s Growth and Client Success teams, and with clients. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Own the benefits product end to end: eligibility, enrollment, claims adjudication, payer and employer reconciliation, and provider payments
- Make it scale and just work: drive the shift from manual to programmatic reconciliation, self-serve eligibility, and automated claims so member and provider volume grows without operational headcount growing with it
- Build and enforce a triage framework for custom client requests: evaluate against platform leverage, sequence against the core roadmap, route to the right owner, and communicate decisions with clarity
- Manage and develop a team of PMs spanning benefits, payments, and eligibility/enrollments

Tags: Product Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/maven-director-pm-payments-and-client-success/