# International Care Advocate (UK) at Maven

- Company: Maven
- What the company does: Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.
- Company website: https://www.mavenclinic.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-08-28
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/mavenclinic/jobs/8760212002
- Page: https://www.1752.vc/careers/jobs/maven-international-care-advocate-uk/

## About the role

We are looking for a mission-driven internationally-based Care Advocate to join our team to provide world-class care to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to assist our members with navigation of our network and product.

## What they're looking for

- Prioritizing tasks and managing a schedule of meeting a high volume of members to conduct introductory video appointments
- Upholding our value of moving fast by answering and assisting with questions about our product and providing personalized recommendations for supporting member needs
- Demonstrating our value of “walking through walls” to deliver an exceptional customer service experience to our members and escalating concerns or questions appropriately
- Navigating members’ networks to ensure access to care, and investigating available support
- Coordinating with other team members when needed to provide immediate access to care and provide follow up, closing the loop with the member
- Providing education and resources related to program needs

Tags: Care Delivery
