# Payment Operations Senior Associate at Maven

- Company: Maven
- What the company does: Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.
- Company website: https://www.mavenclinic.com/
- Type: Startups
- Level: Senior
- Location: New York, NY; Remote, US (Hub cities)
- Work setup: Remote
- Pay: $98K to $115K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://job-boards.greenhouse.io/mavenclinic/jobs/8888997002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/maven-payment-operations-senior-associate/

## About the role

Maven is looking for a Senior Associate, Payment Operations to support our program expansion into insurance-based billing. This person will play a critical role in managing claim denial and appeals with payers, resolving real time eligibility system errors, and unblocking payment issues. This role will be reporting to the Manager, Revenue Cycle Management. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Develop, document, and iteratively refine SOPs for claims processing as new verticals and claim types launch
- Review and process complex claims, maintaining a high first pass clean claims submission rate
- Review claims to identify instances of denials and under payments
- Serve as the point of resolution for cross-functional needs between RCM, Member Support, and Finance on billing issues
- Prepare recurring operational reporting on claims volume, SLA performance, and denial trends for program and leadership review
- Identify and escalate systemic issues, with authority to resolve claims-specific process issues directly, escalating member-experience or product-level issues to the appropriate owner

Tags: Payments Delivery

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/maven-payment-operations-senior-associate/