# Senior Care Support Associate at Maven

- Company: Maven
- What the company does: Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.
- Company website: https://www.mavenclinic.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $55K to $65K base salary per year (USD)
- Posted: 2026-10-07
- Apply by: 2026-11-21
- Apply: https://job-boards.greenhouse.io/mavenclinic/jobs/8877217002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/maven-senior-care-support-associate/

## About the role

Maven is looking for a full-time Senior Care Support Associate to join our Care Support team. Senior Associates are the backbone of our specialized support operations — they bring deep product knowledge, ownership over complex workflows, and a commitment to delivering exemplary care to members and providers alike. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Monday - Friday, 8:30am - 5pm ET
- Tuesday - Saturday, 8:30am - 5pm ET weekdays, 9am - 5:30pm ET Saturday
- Serve as first point of contact and deliver exemplary service to our members and providers through multiple channels, including messaging, phone and live chat
- Support members in enrollment, clinic and pharmacy coordination, and booking appointments with providers
- Apply deep product, partnership, and benefits knowledge to navigate nuanced care needs and resolve member escalations
- Handle specialized support workstreams including verification calls, Maven partnership inquiries, and clinic support questions

Tags: Care Support Delivery

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/maven-senior-care-support-associate/