# Senior Client Success Manager at Maven

- Company: Maven
- What the company does: Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.
- Company website: https://www.mavenclinic.com/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $128K to $145K base salary per year (USD)
- Posted: 2026-07-29
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/mavenclinic/jobs/8657117002
- Page: https://www.1752.vc/careers/jobs/maven-senior-client-success-manager/

## About the role

Maven is looking for a commercially-minded and strategic Senior Client Success Manager to join our Client Success team, to own relationships with our highest-value employer accounts. In this role, you will manage relationships with large employer clients introduced through Maven’s health plan channel partnerships, working in close coordination with the health plan team who co-owns the broader strategic relationship.

## What they're looking for

- Experience working with large employer clients (10,000+ employees) is required
- Experience working within or alongside channel partner or payer-distributed model is preferred
- Proven track record of positioning and executing marketing strategies that drive enrollment to drive to measurable client business outcomes
- Passion for healthcare and influencing organizational change
- Track record of partnering with Sales and/or Renewals teams to progress commercial opportunities, including developing CSQLs and building business cases for expansion
- Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders

Tags: Client Success