# Senior Staff Product Manager, Member & AI Experience at Maven

- Company: Maven
- What the company does: Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.
- Company website: https://www.mavenclinic.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, CA; Remote, US
- Work setup: Remote
- Posted: 2026-06-18
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/mavenclinic/jobs/8599673002
- Page: https://www.1752.vc/careers/jobs/maven-senior-staff-product-manager-member-and-ai-experience/

## About the role

The member experience is how Maven's decade of clinical depth shows up for the people we serve. The homepage they land on, the AI that answers their questions, the community that makes them feel less alone. It's what turns an eligible member into an engaged one, and an engaged member into someone who stays.

## What they're looking for

- 10+ years in product with direct experience building consumer-facing products
- Experience with conversational AI, homepage, and community surfaces
- Strong consumer instincts: you know what makes an experience feel trustworthy, useful, and worth returning to
- A track record of shipping: you move from ambiguity to a live experiment fast and would rather learn from production than perfect a doc
- Deep fluency with data: you define your own metrics, design experiments that produce clean reads, and change your mind when the results tell you to
- Structured thinking under pressure: you break messy problems into parts, prioritize ruthlessly, and explain the why behind every tradeoff

Tags: Product Management