# Client Engagement Manager at Medallion

- Company: Medallion
- What the company does: Provider credentialing and enrollment reimagined. Accelerate time-to-revenue, stay compliant, and scale provider operations, without adding headcount, through automated credentialing and enrollment. Backed by Sequoia and GV.
- Company website: https://medallion.co/
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $95K to $135K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://job-boards.greenhouse.io/medallionakafirstlayerai/jobs/4405313009
- Page: https://www.1752.vc/careers/jobs/medallion-client-engagement-manager/

## About the role

We're seeking a strategic Client Engagement Manager to serve as the primary partner between Medallion and some of our most important customers. You'll be the strategic post-sale leader for a portfolio of healthcare accounts - organizations with multiple stakeholders, layered operations, and high stakes, where getting provider operations right directly affects revenue, compliance, and patient care.

## What they're looking for

- 3+ years in customer success, engagement management, or client consulting, ideally supporting complex enterprise customers
- Over 2 years of experience owning client relationships in a SaaS startup environment, and a track record of thriving in fast-moving, ambiguous settings
- Proven ability to drive engagement across a portfolio of accounts using data insights, product knowledge, and industry expertise
- Demonstrated success identifying solutions, improving client strategies, and driving change
- Experience owning escalations and project risk end-to-end across technical, business, and executive stakeholders
- Strong project management and organizational skills, with the ability to manage multiple priorities in parallel

Tags: Customer Experience