# Technology Operations Specialist (L3) at Mercor

- Company: Mercor
- What the company does: Mercor is organizing human intelligence to power the AI economy. We are powering frontier research, AI benchmarks, and AI agent training at scale for the top AI labs and enterprises. Backed by General Catalyst and Menlo.
- Company website: https://mercor.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $160K to $190K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://jobs.ashbyhq.com/mercor/cdc3dbec-046e-4397-b28b-b10839df7b91
- Page: https://www.1752.vc/careers/jobs/mercor-technology-operations-specialist-l3/

## About the role

We're hiring our first IT Operations Lead to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll partner directly with the Head of IT to transform reactive support into strategic, automated systems that prevent problems before they occur — balancing speed, security, and an exceptional user experience for technical teams building the future of AI.

## What they're looking for

- Expert troubleshooting across the Apple ecosystem, including MDM (Kandji, Jamf, Intune)
- Advanced Google Workspace and Okta administration (SAML/OIDC, lifecycle automation, SCIM provisioning)
- Multi-cloud Support (AWS, Azure, GCP)
- Network troubleshooting (DNS, VPNs, VLANs)
- Scripting and automation (Python, Bash) and APIs for repetitive tasks and integrations, plus low-code automation tools (Okta Workflows, Zapier)

Tags: Security