# Senior KYC Investigator - Ongoing Due Diligence at Mercury

- Company: Mercury
- What the company does: Everything you do with money. All in one place. Apply in 10 minutes for business banking that transforms how you operate. Backed by Sequoia, a16z and 500 Global.
- Company website: https://mercury.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Work setup: Remote
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://job-boards.greenhouse.io/mercury/jobs/6180093004
- Page: https://www.1752.vc/careers/jobs/mercury-senior-kyc-investigator-ongoing-due-diligence/

## About the role

Mercury is the fintech startups use for banking* and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone sharp onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a thoughtful and detail-oriented Senior Risk Investigator to join our team.

## What they're looking for

- Lead the development and implementation of new operational processes, creating comprehensive procedures to support BPO outsourcing and execution
- Partner cross-functionally with Compliance, BSA, Product, Risk Strategy, and other teams to enhance Mercury's ongoing due diligence program and drive operational efficiency through data and technology
- Continuously refine and standardize desktop procedures for various KYC workflows to improve operational efficiency, accuracy, and regulatory compliance
- Support complex KYC Refresh and related workflow cases as needed to ensure accurate and consistent execution
- Identify opportunities to reduce unnecessary case volume by proposing auto-clearing logic
- Maintain and enhance metric dashboards to monitor control performance, remediation status, and operational effectiveness

Tags: Banking and Risk Operations