# Senior Risk Program Manager - Fraud & Disputes Enablement at Mercury

- Company: Mercury
- What the company does: Everything you do with money. All in one place. Apply in 10 minutes for business banking that transforms how you operate. Backed by Sequoia, a16z and 500 Global.
- Company website: https://mercury.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
- Work setup: Remote
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/mercury/jobs/6221555004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/mercury-senior-risk-program-manager-fraud-and-disputes-enablement/

## About the role

This is a generalist program management role for someone who builds programs from zero to one. You'll lead Mercury's Bank Charter Readiness work across Fraud, Disputes, and Risk UX, run the operating reviews and goal tracking that show leaders how Fraud and Disputes are performing, and use data to drive continuous improvement. You'll work with Risk Operations, Compliance, Risk Product, Engineering, Risk Strategy, and Vendor Management, and you'll show the team how AI can help us work smarter, not harder. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Translate the regulatory expectations of a chartered bank (Reg E, card network rules, and the standards examiners apply) into clear, sequenced work plans owned by the right teams
- Build Bank Charter Readiness programs from zero to one: define scope, milestones, dependencies, and risks, and report progress to executives
- Keep teams audit-ready every day, with current SOPs, traceable decisions, defensible evidence, and clean documentation, so exam preparation never becomes a scramble
- Coordinate responses to regulator, auditor, and partner-bank inquiries with Compliance, Legal, and Operations
- Own the cadence and content of Operational Quality Reviews and Monthly CORs Reviews for Fraud and Disputes, from the data pull to the narrative to the follow-up actions
- Define and track ops health measures and team goals, including OKRs, so leaders can see what is on track, what is at risk, and why

Tags: Banking and Risk Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/mercury-senior-risk-program-manager-fraud-and-disputes-enablement/