# Technical Account Manager at Metriport

- Company: Metriport
- What the company does: Complete real-time patient context from every source that matters - transformed into relevant intelligence for your care teams and their AI agents. Backed by Y Combinator.
- Company website: https://metriport.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $160K to $190K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.ashbyhq.com/metriport/95383601-1076-49ce-b6fc-62b658b53b10
- Page: https://www.1752.vc/careers/jobs/metriport-technical-account-manager/

## About the role

As a Technical Account Manager at Metriport, you'll be the technical bridge between our production customers and our product – ensuring they continuously can extract maximum value from Metriport's platform while building the kind of trust that makes expansion a natural outcome. This is not a traditional account management role. You’re technically fluent, spot customer needs with ease, and can hop on a call with a customer's team (engineering, clinical, etc.) and immediately earn their respect and consideration.

## What they're looking for

- Experience: 7+ years working in a customer-facing technical role (e.g., Solutions Architect, Solutions Engineer) with 4+ years at one company. You’ve also dabbled in formal or informal Technical Sales roles and efforts
- Technical Fluency: Experience working on a technical product. Comfortable reading API documentation and translating technical concepts to non-technical stakeholders (and vice versa)
- Company Experience: We’re looking for a team member who has experience at both an early stage startup and a later stage company that has scaled Customer Success (Series D or larger)
- Core Competency : Expert at managing complex enterprise deals for extended periods of time and increasing customer usage
- Ambiguity Tolerance: You thrive in fast-paced environments and know how to drive projects to completion without a playbook
- Location: Based in San Francisco (or willing to relocate). Our team prioritizes collaborating in person together as frequently as possible during the week

Tags: Customer Success