# Director, Partner Success at Metropolis

- Company: Metropolis
- What the company does: Metropolis transforms the parking experience with a computer vision platform that enables checkout-free payment.
- Company website: https://www.metropolis.io
- Type: Startups
- Level: Principal and up
- Location: Chicago, Illinois, United States
- Work setup: On-site
- Posted: 2026-10-01
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/metropolis/jobs/8010957003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/metropolis-director-partner-success-2/

## About the role

Metropolis is seeking a Director, Partner Success to own a portfolio of strategic partners and serve as their trusted advocate and operational champion across product, data, operations, and finance. Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of relevant experience in a client success, account management, or strategic customer-facing role with a track record of retaining and growing complex accounts
- Demonstrate strong financial acumen, including comfort owning P&L performance, interpreting financial reports, managing budgets, and discussing performance with partner executives
- Communicate clearly, concisely, and professionally in writing and in person with cross-functional internal teams and external audiences from site operators to the C-suite
- Maintain high responsiveness to set the standard for timeliness and follow-through on all partner and colleague commitments
- Take complete ownership of projects, action items, and commitments to drive them to completion independently
- Build trusted relationships at multiple levels of a partner organization from local operations through to executive leadership

Tags: Market Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/metropolis-director-partner-success-2/