# Software Engineer (AI/ML) at Mia Labs

- Company: Mia Labs
- What the company does: Automate customer communications across your dealership. Mia answers calls, schedules appointments, and provides instant assistance—turning missed connections into revenue 24/7/365. Backed by Norwest.
- Company website: https://www.mia.inc/
- Type: Startups (AI role)
- Level: Mid level
- Location: Austin Office
- Work setup: Remote
- Posted: 2026-07-08
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/mia-labs/76ae5450-d862-4396-bdb2-872dcf30a001
- Page: https://www.1752.vc/careers/jobs/mia-labs-software-engineer-ai-ml/

## About the role

The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.

## What they're looking for

- 2 -5 years of experience in software development (including relevant internships)
- Strong engineering fundamentals: you write production code, instrument it, and own what you ship
- Comfort with observability tooling (OpenTelemetry or similar) and making decisions from metrics
- Scrappy, startup-ready mindset: small team, broad ownership, fast iteration
- Clear communicator — you'll explain AI behavior and tradeoffs to product, support, and customer-facing teams

Tags: Engineering