# Customer Experience Program Management - CTJ - Poly at Microsoft

- Company: Microsoft
- What the company does: Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more. Backed by Menlo.
- Company website: https://www.microsoft.com
- Type: Startups
- Level: Mid level
- Location: Reston, VA, US; Redmond, WA, US
- Work setup: On-site
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://microsoft.eightfold.ai/careers/job/1970393557002698
- Page: https://www.1752.vc/careers/jobs/microsoft-customer-experience-program-management-ctj-poly/

## About the role

Lead virtual teams to deliver infrastructure predictably based on customer needs by driving collaboration and efficiency. Develop methods and processes to collect critical data on deployments, progress, and dependencies, ensuring data-informed decision-making. Define and implement capabilities to enhance the capacity customer experience and streamline operations. Collaborate with Engineering teams to identify automation opportunities that optimize milestone delivery for deployments.

Tags: Customer Experience Program Mgmt

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/microsoft-customer-experience-program-management-ctj-poly/