# Customer Success Account Manager at Microsoft

- Company: Microsoft
- What the company does: Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more. Backed by Menlo.
- Company website: https://www.microsoft.com
- Type: Startups
- Level: Senior
- Location: San José, San José Province, CR
- Work setup: On-site
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://microsoft.eightfold.ai/careers/job/1970393556960229
- Page: https://www.1752.vc/careers/jobs/microsoft-customer-success-account-manager-2/

## About the role

Working under the direction of senior CSAMs and an M1 Manager, the CSAM operates within a defined pod covering a shared portfolio of accounts. Executive partnership and execution Execute standardized executive partnership, solution health, cloud adoption, and AI acceleration tasks under direct guidance from senior CSAMs or CSU leaders. Support agent and Copilot adoption motions across assigned pod accounts.

Tags: Customer Success Account Mgmt

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/microsoft-customer-success-account-manager-2/