# Technical Support Engineering Manager at Microsoft

- Company: Microsoft
- What the company does: Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more. Backed by Menlo.
- Company website: https://www.microsoft.com
- Type: Startups
- Level: Senior
- Location: México D.F., CDMX, MX
- Work setup: On-site
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://microsoft.eightfold.ai/careers/job/1970393556995377
- Page: https://www.1752.vc/careers/jobs/microsoft-technical-support-engineering-manager/

## About the role

People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience.

Tags: Technical Support Engineering

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/microsoft-technical-support-engineering-manager/