# Practice Assistant at Midi

- Company: Midi
- What the company does: MIDI Association Upcoming Events and Shows We'll be traveling the globe promoting MIDI 2.0 We inspire innovation What WE Do We are an all-volunteer, nonprofit trade association whose mission is [...].
- Company website: https://midi.org
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://job-boards.greenhouse.io/midihealth/jobs/4733657005
- Page: https://www.1752.vc/careers/jobs/midi-practice-assistant/

## About the role

Receive, review, flag, and route document requests (including consult notes, disability requests, and subpoenas) to the appropriate team and channels via assigned workflows. Ensure accurate filing in the EMR and proper follow-up action. Triage inbound admin calls and messages (Athena “Admin Phone Messages”), escalate or route to appropriate team members following defined protocols.

## What they're looking for

- Experience in telehealth operations, medical assistant support, or virtual healthcare administration
- Proficiency with EMR systems (Athena) and Slack/multiple communication platforms
- Strong organizational skills with high attention to detail
- Excellent written and verbal communication
- Healthcare terminology and HIPAA compliance knowledge
- Basic technical proficiency (videoconference tools, telehealth platform troubleshooting)

Tags: Practice Operations