# IT Specialist, North America at Mistral AI

- Company: Mistral AI
- What the company does: The most powerful AI platform for enterprises. Customize, fine-tune, and deploy AI assistants, autonomous agents, and multimodal AI with open models. Backed by General Catalyst, Index and Lightspeed.
- Company website: https://mistral.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Palo Alto
- Work setup: On-site
- Posted: 2026-07-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/mistral.ai/043a53ed-c301-4180-8cd0-56252306dad1
- Page: https://www.1752.vc/careers/jobs/mistral-ai-it-specialist-north-america/

## About the role

We are seeking a talented IT Specialist to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes.

## What they're looking for

- A degree in Computer Science or a related IT field
- Strong written and verbal communication
- Hands-on experience with Google Workspace administration
- Strong troubleshooting skills on both macOS and Windows environments
- Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting
- Familiarity with videoconferencing equipment and associated services

Tags: Engineering & Infra