# Strategic Customer Success Manager at Miter

- Company: Miter
- What the company does: Connect your HR, finance, and operations teams. Miter is the missing piece that brings your projects, payments and people together. Backed by Battery, Bessemer and Pear VC.
- Company website: https://www.miter.com/?utm_source=google&utm_medium=cpc&utm_campaign=Omni%20Lab%20|%20Google%20Ads%20|%20Brand%20-%20USA&utm_content=Miter&utm_ad=759089743385&utm_term=miter&matchtype=e&device=c&GeoLoc=1018127&placement=&network=g&campaign_id=22691555206&adset_id=181026708373&ad_id=759089743385&hstk_creative=759089743385&hstk_campaign=22691555206&hstk_network=googleAds&utm_term=miter&utm_campaign=Omni+Lab+%7C+Google+Ads+%7C+Brand+-+USA&utm_source=google&utm_medium=cpc&hsa_acc=3451717442&hsa_cam=22691555206&hsa_grp=181026708373&hsa_ad=759089743385&hsa_src=g&hsa_tgt=kwd-101987215&hsa_kw=miter&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=22691555206&gbraid=0AAAAABTbJxaiTiDjPkdSq_BsajFtG6zpl&gclid=CjwKCAjw687NBhB4EiwAQ645dpoeoYNtLX1y-bJpMS1vlr9zRcgBicUB9LP7J1C4r4M72TG545141BoC2SsQAvD_BwE
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Pay: $140K to $160K base salary per year (USD)
- Posted: 2026-10-07
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/miter/91a4b923-06a9-47ad-998c-88212188a188?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/miter-strategic-customer-success-manager/

## About the role

As Miter moves up-market, we’re looking for a Strategic Customer Success Manager to own our largest and most complex customer relationships post-launch. You’ll manage a book of business in the $2–$3M ARR range — multi-entity accounts, large field workforces, and PE-backed, high-growth contractors where executive stakeholders are deeply invested in outcomes. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years in customer success, account management, consulting, or a fast-growing services/ops role — ideally owning enterprise or strategic accounts
- Demonstrated ownership of an Enterprise book of business with a track record of strong gross and net revenue retention and expansion against quota
- Experience building relationships with and presenting to C-suite and senior executive stakeholders
- Experience with payroll, accounting, tax, HCM, ERP, or other financial/operational products
- Strong account-planning and project-management skills, able to manage multi-month initiatives and drive them to completion
- Comfort working with data (Excel/Sheets) to diagnose health, quantify value, and build the business case for expansion

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/miter-strategic-customer-success-manager/