# Customer Value Architect III at Mixpanel

- Company: Mixpanel
- What the company does: Backed by Y Combinator and a16z.
- Company website: http://mixpanel.com
- Type: Startups
- Level: Mid level
- Location: Remote, US
- Work setup: Remote
- Posted: 2026-08-19
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/mixpanel/jobs/8143102
- Page: https://www.1752.vc/careers/jobs/mixpanel-customer-value-architect-iii-2/

## About the role

The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there.

## What they're looking for

- 4 - 6 years of experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience
- A track record of managing relationships across a range of stakeholders, from business partners to technical teams
- The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders
- Experience turning product usage into a clear story about customer outcomes and ROI
- Comfort building and running adoption plans that tie daily work to a customer's larger goals
- Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots

Tags: Revenue