# Customer Value Architect at Mixpanel

- Company: Mixpanel
- What the company does: Backed by Y Combinator and a16z.
- Company website: http://mixpanel.com
- Type: Startups
- Level: Mid level
- Location: San Francisco, US (Remote)
- Work setup: Remote
- Pay: $175K to $213K base salary per year (USD)
- Posted: 2026-08-18
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/mixpanel/jobs/8138185
- Page: https://www.1752.vc/careers/jobs/mixpanel-customer-value-architect/

## About the role

The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there.

## What they're looking for

- 2 - 4 years of experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience
- A track record of building relationships across a range of stakeholders, from business partners to technical teams
- The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders
- Growing experience connecting product usage to customer outcomes and ROI
- Comfort supporting adoption plans that tie daily work to a customer's larger goals
- Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots

Tags: Revenue