# Sr. Technical Dealer Support Specialist at Mobility Global, Inc.

- Company: Mobility Global, Inc.
- What the company does: Understand the forces shaping mobility today, powered by the industry’s most extensive global analyst team.
- Company website: https://www.mobilityglobal.com
- Type: Startups
- Level: Senior
- Location: Virtual, TX
- Work setup: On-site
- Posted: 2026-10-02
- Apply by: 2026-11-16
- Apply: https://mobility.wd503.myworkdayjobs.com/en-US/Mobility/job/Virtual-TX/Sr-Technical-Dealer-Support-Specialist_568?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/mobility-global-inc-sr-technical-dealer-support-specialist/

## About the role

• Serve as a subject matter expert on automotiveMastermind products, systems, processes, and initiatives while providing exceptional support to internal and external customers. • Resolve complex technical issues escalated from Level 1 by troubleshooting, investigating root causes, prioritizing incidents, and coordinating escalations to other support teams as needed. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree or 5+ years of experience in technical support, customer support operations, SaaS support, consulting, or a related field
- Strong interpersonal, written, and verbal communication skills with the ability to build relationships and effectively communicate with both technical and non-technical audiences
- Advanced troubleshooting, analytical, and problem-solving skills with the ability to investigate complex issues and identify root causes
- Demonstrated experience managing customer relationships and delivering exceptional customer service in a fast-paced environment
- Advanced experience with relational databases, including SQL queries, joins, views, and stored procedures
- Advanced proficiency with Excel, including formulas, pivot tables, lookups, and data analysis


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/mobility-global-inc-sr-technical-dealer-support-specialist/