# Technical Support Specialist at Modern Treasury

- Company: Modern Treasury
- What the company does: Backed by Y Combinator.
- Company website: http://www.moderntreasury.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $95K to $130K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.ashbyhq.com/moderntreasury/952d8a78-1c13-406a-a642-ef51a1eaf925
- Page: https://www.1752.vc/careers/jobs/modern-treasury-technical-support-specialist/

## About the role

Modern Treasury is hiring a Technical Support Specialist to investigate, triage, and resolve issues for the customers running payments on our platform.

## What they're looking for

- 4+ years in customer-facing technical roles at B2B SaaS companies, in functions such as technical support, customer success, sales engineering, product management, engineering, or network operations
- Experience with REST APIs and integration protocols including JSON/XML, FTP/FTPS/SFTP, and API concepts such as idempotency and pagination
- Proven ability to troubleshoot issues in production environments
- Excellent written communication, especially in async channels like email and Slack
- Experience using AI agents in a work environment
- Comfortable working standard business hours aligned with Pacific Time

Tags: Customer Success