# Program Manager, ICON Owner Care at Moderne Ventures

- Company: Moderne Ventures
- What the company does: Moderne Ventures is a strategic venture capital and growth equity firm investing in disruptive technology companies.
- Company website: https://www.moderneventures.com
- Type: VC firms
- Level: Senior
- Location: Austin, Texas, United States
- Work setup: On-site
- Posted: 2026-08-24
- Apply by: 2026-10-19
- Apply: https://job-boards.greenhouse.io/iconcareers/jobs/6151766004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/moderne-ventures-program-manager-icon-owner-care/

## About the role

ICON is seeking a Owner Care Program Manager responsible for promoting excellent home owner experiences by leading Quality Assurance (pre-close) as well as managing and resolving all project warranty claims swiftly and effectively. This role requires excellent cross-functional collaboration to execute appropriate service requirements, ensuring rapid resolution of warranty items, and providing exceptional post-construction customer experience. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of construction industry experience as a a construction superintendent, warranty manager, or in a similar role
- Strong understanding of construction processes, materials, and customer service principles
- Excellent communication and interpersonal skills
- Problem-solving skills and the ability to make decisions under pressure
- High degree of professionalism and a commitment to customer satisfaction
- Familiarity with construction management software and CRM systems

Tags: Build Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/moderne-ventures-program-manager-icon-owner-care/