# Client Operations at monaco

- Company: monaco
- What the company does: Monaco is the first revenue engine for startups. The AI native platform replaces legacy CRM and disparate sales point solutions, acting as the all-in-one revenue platform and system of record that builds your TAM, runs outbound, captures every interaction,... Backed by Founders Fund.
- Company website: https://www.monaco.com
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/monaco/95a79c72-9720-4743-8923-4dc00321adb8
- Page: https://www.1752.vc/careers/jobs/monaco-client-operations/

## About the role

We're looking for a Client Operations hire to own three functions that sit at the center of the customer experience: customer support, client operations, and product operations. This is a unique, high-leverage role - you'll answer the hardest customer questions, execute strategic work on customers' behalf, and act as the connective tissue between EPD, GTM, and the customer.

## What they're looking for

- Exceptional written and verbal communication - you can explain a product clearly to a customer and a bug precisely to an engineer
- Strong operational instincts with a track record of building processes where none existed
- High ownership and comfort operating across multiple functions at once - you triage, prioritize, and execute without being told what to do
- Technical enough to work closely with EPD - you can reproduce issues, understand product mechanics deeply, and speak credibly about how things work
- Relentless work ethic and an extremely high bar for quality
- Comfort operating in ambiguity at an early-stage company where processes don't yet exist - and excitement about building the ones that will

Tags: Operations