# Customer Success Manager at Monalee

- Company: Monalee
- What the company does: About the Role Artemis is looking for an experienced Customer Success Manager to own customer relationships from post-sale onboarding through adoption, retention, renewal, and growth. This is not a traditional support role. Backed by Long Journey Ventures.
- Company website: https://monalee.co
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://ats.rippling.com/mona-lee-inc/jobs/2ba92d56-e1b3-4b55-b686-f9e4453faba9?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/monalee-customer-success-manager/

## About the role

The role includes variable compensation with a target total compensation of approximately $120,000 annually . Specific performance measures may evolve as Artemis grows, but the goal will remain the same: reward CSMs for creating successful, engaged, retained customers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2+ years of Customer Success, Account Management, or similar post-sale SaaS experience
- Experience managing a meaningful book of B2B customers and being accountable for retention and adoption
- Strong understanding of SaaS onboarding, product adoption, renewals, churn prevention, and customer health
- Comfortable using data and product usage signals to determine where customers need attention
- Able to manage multiple customers and priorities without requiring a heavily prescribed process
- Strong communicator who is comfortable having direct conversations with customers when adoption or expectations are off track

Tags: Sales & Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/monalee-customer-success-manager/