# Lead, Technical Services at MongoDB

- Company: MongoDB
- What the company does: Get your ideas to market faster with a flexible, AI-ready database. MongoDB makes working with data easy. Backed by NEA, Sequoia and USV.
- Company website: https://www.mongodb.com/
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: On-site
- Posted: 2026-10-08
- Apply by: 2026-11-23
- Apply: https://www.mongodb.com/careers/job/?gh_jid=8258712&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/mongodb-lead-technical-services/

## About the role

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager, and Compass. Join our team and be at the forefront of innovation and creativity as we scale cloud deployments for our customers. We're looking to speak with candidates based in New York City for our hybrid working model. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You are a calm, empathetic technical leader who earns trust with customers, engineers, and cross-functional partners
- You are comfortable leading through influence, ambiguity, and incomplete information
- You use data to identify risks, prioritize work, and allocate team capacity
- You balance hands-on customer support with coaching, quality management, and continuous improvement

Tags: Technical Support AMER

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/mongodb-lead-technical-services/