# AVP, Customer Success - Enterprise and Strategic Accounts at Motive

- Company: Motive
- What the company does: Motive provides an integrated platform to help improve the safety, productivity, and profitability of fleet operations for the physical economy. Backed by Kleiner Perkins.
- Company website: https://go.gomotive.com/
- Type: Startups
- Level: Mid level
- Location: United States - Austin, Texas; United States - Nashville, Tennessee; United States - San Francisco, California
- Work setup: On-site
- Posted: 2026-10-11
- Apply by: 2026-11-25
- Apply: https://job-boards.greenhouse.io/gomotive/jobs/8882841002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/motive-avp-customer-success-enterprise-and-strategic-accounts/

## About the role

Motive is seeking an accomplished customer success executive to serve as AVP, Customer Success — Enterprise & Strategic Accounts. This leader will own the strategy, operating rhythm, and performance of customer success for Motive’s largest and most complex customers in North America. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ years of experience in customer success, account management, professional services, or a related customer-facing function, including 5+ years leading senior customer success organizations
- Experience leading customer success for enterprise and strategic accounts in a complex B2B technology, SaaS, platform, or hardware-enabled software environment
- Demonstrated ownership of business outcomes such as gross revenue retention, net revenue retention, renewals, expansion, adoption, and customer lifetime value
- Experience leading organizations through scale, transformation, or increased operating rigor
- Strong executive presence and the ability to build credibility with customer executives and internal leaders
- A track record of developing leaders, setting a high bar for performance, and building inclusive, accountable teams

Tags: Sales ENT EXP

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/motive-avp-customer-success-enterprise-and-strategic-accounts/